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Frequently Asked Questions
How do limited drops work?
Limited drops open for entry ahead of the release date. Members on the District List get early access via a fair, raffle-based system — no bots, no line-cutting.
What's your return policy?
Standard sneakers and streetwear can be returned within 30 days in original, unworn condition. Limited edition releases are final sale.
How do I know my sneakers are authentic?
Every pair is verified through our in-house authentication process before it ships, backed by our Authenticity Guarantee.
Do you ship internationally?
Yes — we currently ship to over 30 countries. Shipping costs and delivery times are calculated at checkout.